Your Customer is Not a Statistic
When a customer walks into your office, you want to make sure they feel welcome, you want to treat your customer as though they are a piece of gold, and not as a statistic.Have you ever been standing in a line, and when it comes to your turn to be waited on, the sales associate yells out next?Just ... more...

Evaluate Your Customer
When a customer walks into your office, dont sell them the first product that comes to mind. Sit them down and evaluate their needs, than sell them the products that meet their needs.I once worked with a guy in the banking industry, who was one of the best at explaining the benefits and features of ... more...

Home Loans and Mortgages The Selection Can Be Bewildering
For years, when someone wanted to purchase or refinance a home, the choices were simple. The buyer chose either a 15-year fixed-rate mortgage or a 30 year fixed-rate mortgage. That was it. Of course, those were also the days of twenty percent down payments, which seriously hindered the ability ... more...

Getting Passed the Gate Keeper
We all know the feeling of going out to make our cold calls, only to be shot down by the person at the front desk who looks at us as nothing more than a solicitor.These front desk people would be otherwise known as the gate keepers.Lets face it, getting passed the gate keeper can be tough, we are ... more...

Life Insurance Fears Post the London Bombings Tragedy
Following on from the tube train and bus bomb attacks in London there was a move from several UK insurance companies to reassure victims that claims would be processed quickly and sympathetically. This need for reassurance came in light of concerns that many victims of the blasts would not be ... more...

Sell With an Attitude
When selling a product or giving a sales presentation, you always want to convey a positive, upbeat attitude at all times. This will send a crystal clear message to your audience that you believe in the product you sell, and that they should also.It is rare that you come across a person in sales ... more...

Needs Based Selling
I am sure you are familiar with the phrase, I could sell ice cubes to an Eskimo. First, allow me to personally congratulate anyone out there who has sold ice cubes to an Eskimo, for I believe this to be quite a difficult task to accomplish.You would have to be one heck of a sales person to ... more...

Probe Before You Sell
When selling a product to a customer, it is very important to find out as much as you can about your customer and their needs before you proceed with your sale.This is commonly referred to as needs based selling.The most effective way to find out about your customers needs, is to ask probing, ... more...

Alternative Options For Rising Interest Rates
As interest rates have risen in the last six weeks from record lows, homeowners are once again face with finding viable options to reduce the amount of interest paid on their home loans. The rush to refinance provided borrowers with good to excellent credit the opportunity to take advantage of low ... more...

Paint a Picture With Your Words
Depending on what you sell, it is not always easy to get your point across, so it is very important to paint a picture with your words to give your customer a visual of your product, or a visual of themselves using your product.When you are meeting someone face to face, and you can show them your ... more...

Getting Pre-approved For a Loan
For a first time home buyer, you are taking on a monumental task, undoubtedly the largest task you will ever venture upon, financially speaking that is. Unfortunately, most of us dont have huge sums of money sitting around in our bank accounts to go out and pay for a house in cash. We must find a ... more...

Keep Sales Simple
For those of us working in the exciting world of sales, we are all too familiar with the pressures of meeting our daily, weekly, monthly, or quarterly goals. This pressure can sometimes cause us to loose focus on the simple things that made us successful to begin with.When we make a sales ... more...