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Customer Service Leads to Customer Loyalty
All customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will.Your customer doesnt want to be treated like another statistic along an assembly line. They want to be treated with respect. It is very important that your ... more...

Three Ways to Get More Referrals
When you are in the business of sales, among the many key ingredients to your success is receiving referrals from as many sources as possible.Wouldnt it be nice if every morning you walked into your office and had a referral sitting there waiting for you on your desk?Unfortunately it doesnt work ... more...

Spend More Time Selling
On average a sales person spends less than two hours per day selling their products. This statistic never seized to amaze me, even though I had often found myself being an active participant of its findings.Lets face it, if we spend so little time in our day selling, why are we in sales to begin ... more...

Keep the Referrals Coming
A key method of our survival in the business and retail world is referrals. Referrals are always nice, because they come from someone on the outside of your company who has enough trust and faith in you to refer someone in your direction.When we receive a referral from someone, it seems like an ... more...

Keeping Marketing Simple / Ten Simple Steps
1. Business CardsIt is very important to market yourself via business cards. You should be making a conscious effort to hand out ten per day at the very least. Have them on you at all times, and keep a supply in your car just in case. When doing business with someone, dont give them just one ... more...

Desperately Seeking Good Leads, The Adventure Driven Loan Officer
As loan officers, the word lead is by far one of the most common words we use during the day, it is the topic of many of our conversations, it is praised and cursed, it is good and it is bad, it is loved and it is hated, on bad days it is hard to find, and on good days it falls right into our lap ... more...

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Mortgage Indexes Info
30 Yr Fixed Rate
15 Yr Fixed Rate
5/1, 3/1 ARM
CODI
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12 MTA
COFI 11th District, Federal
12 Month LIBOR (USD)
1 Year CMT
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FNMA
Federal Funds
30 Year Treasury

 

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